- How to activate office 365 on new computer for mac#
- How to activate office 365 on new computer install#
- How to activate office 365 on new computer update#
When prompted, select Allow my organization to manage my device.
Download and run the SaRA package for sign in issues.įor manual troubleshooting for step 7, or for more information, see Fix authentication issues in Office applications when you try to connect to an Office 365 service.įor instructions to do so, see Add an email account to Outlook. %LOCALAPPDATA%\Packages\_cw5n1h2txyewy\AC\TokenBroker\Accounts Put the following location in the File Explorer address bar:. Right-click in the selected files and choose Delete. Open File Explorer, and put the following location in the address bar:. If the process isn’t blocked, but you still can’t activate Microsoft 365, delete your BrokerPlugin data and then reinstall it using the following steps: If you connect through a Virtual Private Network (VPN), you might need to temporarily disable your VPN also. If so, you will also need to temporarily disable your proxy or firewall connection. Contact your system administrator to find out if you are behind a proxy or firewall that is blocking this process. 
Temporarily disable your antivirus software. Some antivirus, proxy, or firewall software might block the following plug-in process: If the license is already assigned, uncheck it, select Save changes, then check it again and select Save changes again.Expand the Licenses section, select the boxes for the licenses that you want to assign, then select Save changes.
In the right pane, select Licenses and Apps. Select the row of the user that you want to assign a license to. In the Microsoft 365 Admin Center, go to the Users > Active users page. If the account you use to sign in to is listed there, but it isn’t the account you use to sign in to Windows, select it, and then select Disconnect. From Start, select Settings (the gear icon) > Accounts > Access work or school. Make sure you are signed in with your Work or School account, not your personal Microsoft account. Select your name and profile picture or icon at the top. Run the Microsoft Support and Recovery Assistant (SaRA) to reset the Microsoft 365 activation state.įor manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Run the SaRA Office sign in issue troubleshooter. Run the Microsoft Support and Recovery Assistant (SaRA) Sign in troubleshooter How to activate office 365 on new computer update#
Select Update options, and then select Update now. To check for updates, open an Office app (such as Word), select File, and then select Account.
How to activate office 365 on new computer install#
It is recommended that Microsoft 365 be configured to install updates automatically.
Restart the device and try to activate Microsoft 365 again. Download and install available updates. From Start, type check for updates, and select Check for updates from the search results. If you aren’t an admin, see How do I find my Microsoft 365 admin? Update Windows Note Some of these troubleshooting methods can only be performed by a Microsoft 365 admin. How to activate office 365 on new computer for mac#
If this occurs on a Mac, see Can't sign in to an Office 2016 for Mac app.įor Windows devices, try the following troubleshooting methods to solve the problem. Sorry, another account from your organization is already signed in on this computer When trying to activate Microsoft 365 apps, you might encounter the error:
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